SERVICES AND SUPPORT
“….years of experience managing some of Vietnam’s most profitable hotels…….. ”
Owners of an property can instantly access an established management and marketing system and apart from saving lime and money, they are buying into instant expertise and knowledge, completely bypassing the learning curve as well as drastically reducing the likelihood of making very expensive and public mistakes in the early stages of operation. The number of services and amount of support we give depends on initial negotiations and the requirements of the owner or developer- each package is specifically tailored to the individuals needs.
From complete pre-opening services to our years of experience managing some of Austral-Asiai’s most profitable hotels can all be accessed by you.
Some of the most requested services and support we offer are: TECHNICAL SERVICES
This period normally begins from two years to six months before the hotel’s soft opening. Our team of experienced professional can help avoid costly mistakes in the initial design stages of a project by reviewing designs and working with the architects and interior designers. During this period we also prepares ‘Furniture, Fixtures and Equipment’ (FF&E) lists ‘Operating, Supplies & Equipment (OS&E) lists. As well as this, our team prepares pre-opening budgets and working capital projections, soft opening and grand opening budgets as well as one year to fifteen year projections.
A full set of design standards have been prepared by our to communicate hotel
product standards for the design of all our diverse branded hotels. The ‘Design Standards’ are organized into user friendly complementary sections.
Following the Technical Services period, the pre-opening phase usually begins one year to six months before the soft opening date. During the pre-opening phase, we prepare for the opening of the property and undertakes such tasks as competitor analysis, developing sales and marketing plans and collateral to sell the property, setting up websites and connecting the hotel or resort to the ‘Global Distribution System’.